Frequently Asked Questions

What is My Cash Quest?

My Cash Quest is a free UK-based service that allows you to make money online. We connect you with partners so you can earn real cash rewards for completing offers like paid surveys, playing games, and signing up for free trials. It's a gamified experience where you progress through levels to unlock higher-value offers and bigger rewards.

Is My Cash Quest really free?

Yes, absolutely! It's completely free to sign up and use My Cash Quest to earn money. We make our money from our partners when you complete offers. Some offers, like free trials, may require a small deposit or a subscription (which you can usually cancel), but many are 100% free to complete.

How much money can I make online?

Our customers typically make between £100 and £300 by completing the entire quest. The total amount you can earn online depends on the specific offers you choose to complete.

How long does it take?

It can take up to 30 days to complete all the levels. The time it takes depends on the offers you choose and how quickly you complete them. Some offers require a verification period, which can also affect the overall time.

How quickly will I get paid?

As soon as you request a payout after completing all levels, payments are made within 48 hours directly to your PayPal or bank account, as specified in your settings.

How do I earn money with paid surveys and offers?

You earn money by completing offers. Each offer has specific requirements, such as signing up for a service, playing a game to a certain level, or taking a paid survey. Once you complete an offer and it's verified by our partner, the cash reward is added to your earnings.

You must complete the required number of offers on each level to progress to the next. You can request your final payout once you have completed all levels and all your tasks have been verified.

How do I unlock new levels?

Each level has a set number of offers you need to complete. For example, Level 1 might require you to complete 2 offers. Once you have completed and started the verification process for the required number of offers on your current level, the next level will automatically unlock, giving you access to new, often higher-paying, offers.

Why is my task status "Pending Approval"?

After you complete an offer, it enters a verification period. Our system and our partners need to confirm that all requirements were met correctly. This process can take anywhere from a few hours to several days (sometimes up to 30 days for certain types of offers). During this time, the task will show as "Pending Approval" or "Verifying". Once confirmed, the status will change to "Completed!" and the money will be added to your verified earnings.

My offer didn't track. What can I do?

Tracking issues can sometimes happen. The most common reasons are:

  • Using an ad-blocker or VPN which interfered with the tracking link.
  • Not enabling cookies in your browser.
  • Not completing the offer in one session or using a different device.
  • Already having an account with the partner company.

As stated in our Terms and Conditions, we cannot award cashback for offers that do not track correctly on the partner's end. Please ensure your browser is set up to allow tracking before starting any offer.